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We endeavour to get your order to you as soon as possible.
If you have ordered an item that is in stock, we aim to send it to you within 48 hours of receiving the order and use Royal Mail’s first class delivery service, which usually delivers the next day but can take an extra day in busy seasonal periods.
If you have ordered a personalised item, it will take a bit longer – please allow 5 working days for the personalisation to be completed.
If your item is not in stock we will make it to order – please allow 5 working days for this.
If you are working to a strict deadline, just drop us a line at firstname.lastname@example.org and we will do what we can to meet your requirements.